Have a question?

News & Press Releases

Print this page

Top 10 Frequently Asked Customer Service Questions

Q: Where are my parts?
A: Parts are sold through a Gulf Stream Coach certified service center. Use the Gulf Stream Coach, Inc. website's dealer locator and service locator to find. www.gulfstreamcoach.com

Q: Where is the closest dealer or service center?
A: Use the Gulf Stream Coach, Inc. website's dealer locator and service locator to find. www.gulfstreamcoach.com

Q: If my slides will not retract what do I do?
A: First determine what slide is installed in your coach, (Brand Name),after establishing which slide is not
     retracting refer to the owners manual. If the owners manual is not available then refer to the corresponding
     website.

          Power Gear- www.powergearus.com
          Norco-      www.norcoind.com         
          Equalizer-GS Service text.doc,   Conquest-Motorhome-Operations.pdf, T1=T2 Pressure switch Operation.doc
          Lippert-  www.lci1.com
          Liftco-  www.liftcoinc.com

Q: Do chassis manufacturers have toll free numbers?
A: Here is the list of chassis manufacturers.

  • GM- 800-353-3867
  • Ford- 800-444-3311
  • Freightliner- 800-385-4357
  • Sprinter- 800-899-1533
  • Workhorse- 877-946-7731
  • International- 800-448-7825
  • Spartan- 800-543-4277
  • Q: New product brochures where can I find them?
    A:The Gulf Stream Coach, Inc. website www.gulfstreamcoach.com or your local dealer.

    Q: Where can I find paint codes for my coach?
    A: Use the following web address
         www.martinsenour-autopaint.com/media/08-02_Gulf _Stream_Coach_Color_Information_10.10.07.pdf
         Or call Mike’s Custom Painting at 574.546.2161

    Q: How am I notified if my motor home is involved in a recall?
    A: With any recall the manufacturer of the component will notify the end user by letter. Gulf Stream Coach,
         Inc. may not be notified of pending recalls please refer to the letter and follow the instructions as to whom
         to contact. The national website for recalls www.nhtsa.gov can also be used to determine if your coach is
         involved.

    Q: What are the maintenance requirements for my roof?
    A: Rubber Roof- Please refer to the website www.protectall.com and follow the recommendations of the
         rubber roof manufacturer Alpha.

    Q: How can I prevent uneven tire wear?
    A: Follow these 5 steps:

    1. Rotate the tires every 5000 miles
    2. Check the tire pressure at each fuel stop.
    3. Distribute the weight evenly side to side.
    4. Limit off road activities of the motor home.
    5. Have periodic front-end alignments.

    Q: How do I winterize the water system in my motor home?
    A: Click on the work instructions for the corresponding class of motor home.

     

     

    05.21.08 Gulf Stream Coach June Preview Extravaganza!

    04.25.08 Gulf Stream Coach Expands Class C Plant 53!

    04.04.08 Las Vegas Preview for Dealer Show!

    03.24.08 New Gulf Stream Motorhomes Division Pledge Places Dealers In The Driver Seat!

    03.20.08
    Independence Day Comes Early For Gulf Stream Coach

    03.06.08
    SuperNova; Super C Type: Article from Family Motorcoach

    02.20.08
    Conquest Motorhomes 40,000 unit

    01.25.08
    Conquest Motorhomes: BT GX-2

    12.10.07
    Conquest Motorhomes introduces the BT GX-2


    11.14.07
    Gulf Stream Coach introduces 45' Tour Master TAG Axle - The Constellation


    10.16.07
    Dean's List


    10.04.07
    Conquest Motorhomes continues Retail success at Hershey Show!


    08.29.07
    Conquest Motorhomes Increase in Market Share


    07.31.07
    Conquest Motorhomes Launches Newly Designed Web Site


    07.31.07
    Gulf Stream Launches Newly Designed Web Site


    07.31.07
    G-Force and Zero Gravity Joining Forces With EnduraMax Toy Hauler's


    07.17.07
    Conquest Launches International Drive and Buy Promotion