Frequently Asked Questions

Q.  What is my hitch ball size?
A.  Hitch ball size for Gulf Stream Coach Travel Trailers is 2 5/16”

Q.  Where can I get warranty work done?
A.  You can use any RV facility of your choice.  It does not have to be a Gulf Stream Coach dealer.  We do require the dealer call us (800-289-8787) prior to any repairs to tell us what they are doing and how much they want to charge.  Once a figure is agreed upon, we will issue an authorization.  When the repairs are complete and an invoice is turned in, it takes about 10-14 days to process the reimbursement.

In the event the repairing dealer wants you to pay for the repair, we do reimburse you but we still need the estimate before they do any repairs.

Please note: Service calls or charges relating to transportation are not covered by your service agreement with Gulf Stream Coach.

Q.  Can I buy parts from you?
A. We don’t offer retail sales of parts.  Please check with a local dealer for pricing and availability.  You can use the Dealer Locator on our Website to assist you with finding a dealer close to you (https://www.gulfstreamcoach.com/dealer-locator).

Q.  Where can I find my VIN on my travel Trailer?
A.  Travel trailer VIN’s are stamped into steel A-frame that holds the hitch on the front of your unit.  Also, a sticker is attached inside the upper kitchen cabinet that includes weight information as well as the VIN.  A Federal ID sticker with the VIN is affixed to the driver side front of the trailer exterior.

Q.  How can I check to see if my unit has a recall? Is there a spot on your Website?
A.  Email your request to this email address to have your VIN checked:  recalls@gulfstreamcoach.com.  Our staff will be in touch with the results.

Q.  Where can I find an owner’s manual for my travel trailer or motor home? I don’t see my specific year and model on the Website.
A.  Online versions of our owner’s manuals are posted in the Owner’s Manuals area under the Owner Resources tab of our Website.  Owner’s manuals are used for multiple years and are not model-specific due to the common nature of the build.  For years prior to 2017, please choose the 2017 and older manual.  Our online Owner’s Manual Library also offers manuals for our most commonly installed components to accompany your owner’s manual.  Please verify the make and model of your installed components and visit our Online Library for the manuals you need.  

You will also find extensive resources on the Websites of the component manufacturers, and a list of those manufacturers, their phone numbers, and Websites is also in our Online Library.

Q. Do you have paint codes for the Vintage Cruiser? 
A. Yes. These are OMNI Acrylic Enamel quart formulas. If you are unable to get them from a local Auto Supply, you can call Northern Indiana Paint at 574-269-4241 and they will be happy to email their nearest supplier.

    PINK: 942265

    RETRO BLUE: 195670

    RED: 3794

    GREEN: 3790

    OYSTER: 4927

Q. Can I switch to Lithium batteries? 
A. Yes, you can switch to lithium batteries in your RV, but it requires upgrading your charging system to one that is lithium-compatible, such as a new converter or charge controller, and ensuring the battery has a built-in Battery Management System (BMS). Upgrading can significantly improve performance, reduce weight, and increase storage capacity, but it requires some technical knowledge or professional installation.

Here are important considerations before switching:

-Charging System: Your existing converter is likely designed for lead-acid batteries and won't fully charge lithium ones. You may need to replace it with a lithium-compatible converter or add a separate lithium-compatible solar charge controller.

-Battery Management System (BMS): Ensure your new lithium battery has a built-in BMS for safety, which protects against overcharging, over-discharging, and high temperatures.

-DC-to-DC Charger: If you have a motorhome, you will likely need a DC-to-DC charger to protect your vehicle's alternator from damage caused by the different charging needs of a lithium battery.

- Temperature: Lithium batteries are sensitive to extreme temperatures. If you will be camping in cold weather, consider batteries with a built-in heating element.

- Installation: While it can be a "drop-in replacement" in some cases, it's a task that requires electrical knowledge. If you are not comfortable with wiring, it's best to have a qualified RV technician handle the installation.

Q. Do you have any tips for winterizing my RV? 
A. The best way to winterize a travel trailer is to first drain all water from the system, including the water heater, tanks, and pipes, and then introduce non-toxic RV antifreeze to all water lines, faucets, and the toilet. After draining, you should also take steps to protect the interior and exterior, such as cleaning and covering the RV and addressing any potential openings to prevent pests and damage.

- Drain the water heater: Open the pressure release valve and remove the drain plug to empty the water heater tank. To winterize a tankless water heater, first turn off the power and gas (if applicable) and shut off the main water supply. Then, disconnect the inlet and outlet pipes to drain all water, using an air compressor to blow out any remaining moisture. Finally, either run non-toxic antifreeze through the system or ensure all water is completely drained to prevent freezing and damage.

- Drain tanks and low-point drains: Empty the fresh water tank and open the low-point drain valves to let all water drain from the system.

-Open all the faucets: Turn on all hot and cold-water faucets, including the outdoor shower, to allow remaining water to drain.

-Bypass the water heater: Before adding antifreeze, ensure your water heater is bypassed if you don't want to fill it with the fluid. Check the owner's manual for instructions.

Whether you are winterizing or de-winterizing, this is a good time to check all your exterior and roof sealants for seal voids and reseal as needed.