RV Customer Service Specialist
Gulf Stream Coach, Inc. of Nappanee Indiana is currently seeking (2) Qualified RV Customer Service Specialists in our fast-paced customer service department. Ideal candidate should possess a working knowledge of RVs, and warranty processes.
- Respond to phone calls, emails, letters, and other forms of communication from dealers and retail customers concerning warranty / technical issues.
- Process warranty claims via our on-line warranty website and non-dealer authorizations.
- Resolve dealer and retail customer concerns to provide the best customer service experience possible.
- Follow Gulf Stream policy and procedures.
- High School Diploma or GED.
- Basic computer skills.
- Good phone etiquette.
- Good communication skills.
- Ability to problem solve.
- Attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Prior RV Customer Service experience or related field.
- May train the right candidate.
Gulf Stream Coach, Inc. offers competitive salary and benefits.
Please submit your resume and cover letter to: firstname.lastname@example.org or in person at 717 South Oakland Avenue, Nappanee Indiana 46550.