RV Customer Service Specialist

RV Customer Service Specialist

Gulf Stream Coach, Inc. of Nappanee Indiana is currently seeking (2) Qualified RV Customer Service Specialists in our fast-paced customer service department.  Ideal candidate should possess a working knowledge of RVs, and warranty processes.     


  • Respond to phone calls, emails, letters, and other forms of communication from dealers and retail customers concerning warranty / technical issues.
  • Process warranty claims via our on-line warranty website and non-dealer authorizations.
  • Resolve dealer and retail customer concerns to provide the best customer service experience possible.
  • Follow Gulf Stream policy and procedures.


  • High School Diploma or GED.
  • Basic computer skills.
  • Good phone etiquette.
  • Good communication skills.
  • Ability to problem solve.
  • Attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Prior RV Customer Service experience or related field.
  • May train the right candidate.

Gulf Stream Coach, Inc. offers competitive salary and benefits. 

Please submit your resume and cover letter to: employment@gulfstreamcoach.com or in person at 717 South Oakland Avenue, Nappanee Indiana 46550.

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