RV Customer Service Technician

                          

Gulf Stream Coach, Inc. of Nappanee Indiana is currently seeking a qualified RV Service Technician in our customer service department.  Ideal candidate should possess a working knowledge of RV appliances, slide out systems, RV electrical systems, LP gas systems, Plumbing systems and related RV knowledge.     

FUNCTIONS/RESPONSIBILITIES:

  • Expertly diagnoses issues based on experience, analysis, and testing after discussing with clients and examining RV to determine nature of problem.
  • Communicates with retail customers.
  • Complete work orders for all repairs completed.
  • Explain proper use of products and services.
  • Presents job cost estimates and parts replacement needs/suggestions.
  • Troubleshoots pneumatic, hydraulic, electromechanical, and electronic problems and performs necessary adjustment, repair, or overhaul.
  • Completes repairs to water and sewage plumbing, propane gas lines, and electrical wiring as needed.
  • Well-versed in all maintenance and repairs.

QUALIFICATIONS:

  • Must have general repair knowledge of RV processes.
  • Excellent interpersonal skills and have a strong desire to provide extraordinary customer service.
  • Strong attention to detail with detailed record keeping and be quality minded.
  • Must have diagnostic, repair and problem-solving skills.
  • Basic computer skills.
  • Good phone etiquette.
  • Good communication skills.

Gulf Stream Coach, Inc. offers competitive salary and benefits. 

Please submit your resume and cover letter to: employment@gulfstreamcoach.com or in person at 717 South Oakland Avenue, Nappanee Indiana 46550.

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